CRM (Customer Relationship Management) is a set of automation and optimization tools for managing customer touchpoints. The market for this type of software is currently worth $ 25 billion and the amount is growing fast. No wonder there are plenty of CRM systems available. Yet, not every one of them meets the requirements of both customers and international markets. Sellwise.pl has published results of a test and selected TOP 10 Polish CRM systems that are best suited for small and medium-sized companies. The ranking starts with the description of Livespace software, which focuses primarily on the quality of data collected as well as an increase in sales results in companies using this tool. The editorial team recognized the following as Livespace’s greatest assets:

• friendly UX and great ease of use
• mobile app
• customization
• goals implementation monitoring system
• forecasting feature
• integration with SALESmanago and VOIP

Licespace assists salesmen by automating repetitive activities. It tells them what actions to take, so they can focus on finalizing sales. Many Polish and international companies are using Livespace. Among them are enterprises raging from the financial, automotive, advertising, to media and IT industries. Livespace owners plan to further develop the technology in the field of sales process automation, machine learning and artificial intelligence. ARIA New Technologies Fund FIZ AN invested in Livespace in 2017.  Raised capital allows the company to develop state-of-the-art solutions and introduce them to international markets. See the ranking here.